Jobs at Hook

Hook accurately predicts which customers you should focus on, in order to grow revenue faster. We use AI to identify your highest value customers, how to keep them and maximise revenue.

By learning how customers act , we accurately predict future behaviour, mitigating churn, boosting revenue and ending wasted time as a result.

Hook tracks your customers' product interaction, and creates automatic personas for everyone, identifying the key individuals to focus on for the best revenue outcomes. You can sync all of this back to your CRM, keeping your growth teams working together.

From individual mouse clicks to full user histories, Hook ingests all relevant information and turns it into a customer engagement level, which we use to accurately predict your future revenue. We'll tell you which accounts are most likely to upsell and those that may churn.

We're incredibly passionate about building a diverse and inclusive workplace for ambitious people that want to be part of a team - in fact this is our primary goal as a company. We think diversity is more than just ticking boxes - it means bringing in people with different backgrounds and experiences, and providing a safe space to work and express opinions.